Dear Valued Customer,

Thank you for choosing Biznet Home as your preferred Internet service to support all your digital activities at home.

We would like to inform you that on Saturday, 1 November 2025, we are currently experiencing an issue that is causing a degradation in Internet service quality, specifically affecting international access (IX).

Our team is currently working to resolve this matter. We kindly advise you to keep your device or modem powered on during the recovery process.

We sincerely apologize for any inconvenience this may have caused.

Thank you for your understanding and support.

Warm regards,
Biznet
Transforming Digital Era.