Dear Valued Customer,

Thank you for choosing Biznet Home as the best Internet service to support your activities at home.

We would like to inform you that we are currently experiencing a Force Majeure issue caused by flooding in the Medan Timbang Deli area and its surroundings. This condition is beyond our operational control and has resulted in the unavailability of Internet service at your location.

Our team is currently conducting recovery efforts and coordinating with the relevant parties to expedite the restoration process. We will provide further updates regarding the progress of this issue.

We apologize for the inconvenience caused and thank you for your understanding.

Thank you for your understanding and support.

Warm regards,

Biznet
Transforming Digital Era.