ID (EN)
Bill Payment
How does the billing system in Biznet Home service?
Biznet Home is a prepaid service with monthly expiration date (30 days).
How do I see the cost of using Biznet Home services?
We do not send any printed statement to our Customers, we send reminder notification instead to your email to remind you when your subscription is about to expired.
How do I pay for Biznet Home's service?
You don’t need to worry about the choice of Biznet IPTV’s payment method because we offer a wide variety of payment methods, including:
- Payment Via ATM and ATM Networks using Virtual Account
- Payment Via Mobile Banking using Virtual Account
- Payment Via Internet Banking
- Payment Transfer Through Teller
- Payment with E-commerce
- Payment Method Via Convenience Store (Indomaret, Alfamart, Alfamidi, and Lawson)
See Payment Method for the details
Can I make payment using ATM when I don't have Bank Permata or BCA Account?
Yes, you can. Other than BCA and Permata Bank, bank transfer could be made from other banks at any ATM under Alto, ATM Bersama and Prima’s network or marked with these logos.
Note: The payment of BCA Virtual Account via ATM is only applicable through ATM BCA
Is there a fee for making transactions on the ATM Alto, ATM Bersama or Prima networks?
Yes, there will be an additional charge for payments made through Alto, ATM Bersama, and Prima’s networks, in accordance with each network’s regulations. Currently, the additional charge for a bank transfer is Rp 5,000 per transaction.
Note: Payment through Bank Permata’s ATM using Bank Permata’s Card is free of charge.
What if the amount transferred does not match the billing amount?
Your payment will be rejected automatically if the amount of money transferred is not exactly the same as stated in the bill.
How long is active period after making a payment?
Active period for customers is 1 month (30 days), and 45 days for the grace period.
Can I re-subscribe to Biznet Home when I am considered to have terminated the service?
If you’d like to re-subscribe to Biznet Home, a reconnection fee of Rp 500,000 will be charged. This fee only applies if the network cable and Biznet Home Fiber Modem are still available and in working condition at your location. If not, you will need to pay the installation fee and/or the cost of a new device.
Where can I make Biznet Home payments?
For your Biznet Home payments, you can choose the easiest Payment Method for you.
